Recovery Upload

Recovery Upload

The Recovery Upload option is intended for situations where a project submission through the InsideMaps Capture app appears to be stuck. In such cases, following the Recovery Upload steps helps retrieve and push the project data to the InsideMaps servers, ensuring your project is successfully uploaded:

- Connect your iPhone to WiFi
- Open the InsideMaps Capture app
- Navigate to Menu in bottom right corner of the screen, go to Settings -> Recovery Upload and confirm the upload in the popup window
- Please connect the charger to your phone and leave the app on the My projects page to upload completely (disable screen lock in iOS settings)
- Percentage indicator for upload will show up in line with the Recovery Upload option in the settings

Recovery Upload indicator




    • Related Articles

    • Troubleshooting Rotation Failure Errors

      What is the Problem?   This reading from the iPhone sensor is letting us know the orientation of the phone is incorrect or absent.   Why?   1) Low battery level 2) The HERO is damaged. 3) The HEROs movement is obstructed. 4) The app cannot read the ...

    • Enabling upload over Mobile Data

      If you want to upload your photos using Mobile Data, you need to enable the Mobile Data Photo Upload option in the InsideMaps App: Open the InsideMaps App and tap on the hamburger menu (three stacked vertical lines) to access the settings menu. 2. In ...

    • Why is it taking so long for my project to upload?

      Upload speeds are based on various factors such as your WiFi/Mobile data signal and internet connection speed. To help ensure faster project uploads, we suggest the following tips: Keep your phone plugged in during the upload process Position your ...

    • How to relaunch the InsideMaps Capture app

      Double-tap the home button at the bottom of the iPhone (iPhone 8 or Older), or swipe upwards from the bottom of the screen (iPhone X or newer) You will find the app selection screen as shown below. Swipe up on the InsideMaps app to close the app. ...

    • About Capture Settings in the App

      Below you will find a brief explanation of different options you can enable via Menu -> Settings -> Capture Settings based on your needs and preferences: Mobile Data Photo Upload - This option allows the user to upload the project using cellucar ...