Why is it taking so long for my project to upload?

Why is it taking so long for my project to upload?

Upload speeds are based on various factors such as your WiFi/Mobile data signal and internet connection speed. To help ensure faster project uploads, we suggest the following tips:
  1. Keep your phone plugged in during the upload process
  2. Position your iPhone near your WiFi router or access point to ensure a strong connection
  3. Keep the InsideMaps app open and active until the upload is completed
It's also important to keep in mind that other activities that require an internet connection, such as streaming media, may use up a considerable amount of your internet bandwidth and slow down your uploads. Lastly, please note that uploading in the background is not possible. For further guidance on best practices for timely uploads, please read our guide.

    • Related Articles

    • Uploading in the background: Best practices to ensure timely uploads

      Currently, the InsideMaps Capture app only allows uploads when it's open in the foreground. Restarting your upload If your upload gets suspended, you can easily restart it. Open the InsideMaps Capture app in the foreground, and the upload will ...
    • How do I know if all my photos have uploaded successfully?

      Uploading photos is a crucial part of creating your project on the InsideMaps Capture app. Here are some steps to ensure a successful upload: 1. Finish your project: Once you finish capturing the property, tap the Finish button for your project. 2. ...
    • My project was submitted over 24 hours ago, but it still has not finished, why?

      If you have submitted a project that has not yet been completed, there could be several reasons for the delay. To ensure that your project is delivered on time, please keep the following in mind: Press "Finish Project" Button: After you have finished ...
    • How can I delete the project in the app?

      For already submitted projects (labeled as Uploading, Processing or Completed), please let us know the name/address of the project and the email of the account in order to delete them from our system for you. At the moment, only projects that are ...
    • Enabling upload over Mobile Data

      If you want to upload your photos using Mobile Data, you need to enable the Mobile Data Photo Upload option in the InsideMaps App: Open the InsideMaps App and tap on the hamburger menu (three stacked vertical lines) to access the settings menu. 2. In ...